Windows XP was the last Windows OS featuring the HyperTerminal program. The same program also lets the user troubleshoot modem-related issues on the system by sending some commands. The HyperTerminal connection can be used to transfer data between the computers, and control the serial ports on the devices or system that also includes scientific tools, radio communication devices, etc. It can also be used for accessing the bulletin board system on another PC. You should receive an OK message if your settings are correct and the modem is working, as shown in Figure A.The HyperTerminal is a classic software program that lets Windows users set up a dial-up connection with other computers via the internal modem using Telnet. When using a modem, you can type AT and press in the HyperTerminal connection to test communications. When you click OK, HyperTerminal will immediately open a connection to the port. For most devices, you can typically use 8 data bits, no parity (set to None), one stop bit, and hardware flow control. Then, choose communications parameters that match the device.In the port property sheet that appears, choose a port speed (bits per second) that matches the device.In the Connect To dialog box, choose the COM port being used by your modem (usually COM1 or COM2) from the Connect Using drop-down list and click OK.Specify a name for the connection, choose an icon, and click OK.If no connection(s) exists, you can click File | New Connection to create a new one. Once HyperTerminal opens, it will automatically prompt you to create a new connection if none exist.Click Start | Programs | Accessories | Communications | HyperTerminal.Starting HyperTerminal and setting up a new connectionīefore you can use HyperTerminal to troubleshoot your modem, you must create a connection to the port the modem is using. These capabilities can help you determine whether or not the modem and computer are communicating correctly. Through HyperTerminal, you can reset the modem or issue configuration and diagnostic commands. The HyperTerminal tool, included with Windows 2000, allows you to communicate directly with your system’s modem. Learn to use the HyperTerminal tool, which is included with Windows 2000 and allows you to communicate with your modem
Step-By-Step: How to use the HyperTerminal tool to troubleshoot modem problems
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